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Basis for the Decision/Program CommentsStrengths (5)Criterion 1.1 The School of Business & Global Innovation evidences a cogent and comprehensive approach to leadership processes that support continuous quality improvement. Categories: Approach, Deployment, Results Verified: This Strength was verified on site. Institution Comment There is no Institution Comment. Commissioner Comment There is no Commissioner note or condition.Criterion 2.1 The business unit's strategic plan is closely aligned with the University’s long-range plan, and its goals and objectives. The strategic plan also outlines the action plan, the performance assessment measures, and the time schedule to achieve the stated goals and objectives. Categories: Approach Verified: This Strength was verified on site. Institution Comment There is no Institution Comment. Commissioner Comment There is no Commissioner note or condition.Criterion 5.2 As evidenced by information gathered during meetings with the students and the business advisory board, the SBGI employs qualified and highly dedicated faculty. As a result, the business programs have been ranked at the national and state levels. For example, the MBA program has been ranked among the top 50 in the nation by study.com; MBA. The MIS program has been ranked among the top 30 in the nation by onlinemaster.com. In 2017, the SBGI students’ success rate in CPA exam was second in the state. Categories: Deployment Verified: This Strength was verified on site. Institution Comment Thank you. Commissioner Comment There is no Commissioner note or condition.Criterion 6.1 The SBGI has implemented an innovative five-year BS/MBA program for qualified students. This program allows students with a minimum GPA of 3.3 to take up to 12 graduate credit hours during the senior year of their undergraduate studies. This program creates a pipeline for student recruitment into the MBA program and also encourages many students to be qualified to take the CPA exam. Categories: Approach, Deployment Verified: This Strength was verified on site. Institution Comment There is no Institution Comment. Commissioner Comment There is no Commissioner note or condition.Criterion 7.1 Marywood University has a strong Student Success team. It is evident that the staff members are dedicated to student success. They proactively reach out to students and prepare them for life after graduation. There is open and transparent communication across all areas that fall under this department and within the SBGI. Categories: Approach Verified: This Strength was verified on site. Institution Comment There is no Institution Comment. Commissioner Comment There is no Commissioner note or condition.Opportunities for Improvement (OFI) (6)Criterion 3.3 There were data points presented that did not contain the full 3-5 data cycles. Some of these included: the SBGI Advisory Board Exit Survey, the Alumni Survey, and Hanover Survey. SBGI should continue to administer these tools to gather the required number of data cycles in order to identify trends and to make informed decisions regarding their academic programs. Categories: Results Verified: This OFI was verified on site. Institution Comment Agreed. While some tools do have the required 3 (or more) data points for a full data cycle and they have been appropriately analyzed and acted upon, a few of the other tools do not. Those tools lacking enough data points are typically not administered on an annual basis or have only been implemented within the past few years. However, as suggested within the OFI, we are continuing to collect data from these tools, analyze the trends, and take any appropriate action steps for continuous improvement. Commissioner Comment There is no Commissioner note or condition.Criterion 4.2 SBGI is lacking assessment measures at the graduate level. Outside of traditional course evaluations, it was verified that there are no external assessments currently being deployed. SBGI should utilize either the ETS (as they do for undergraduate) or administer another tool for this purpose. Categories: Deployment Verified: This OFI was verified on site. Institution Comment Agreed. We are currently in the process of implementing the ETS Major Field Exam at the graduate level within our MBA / MS capstone course. The first iteration for this graduate exam is scheduled for the Spring 2020 semester, and it will be administered annually during future spring semesters (the capstone course is only offered in spring semesters). Commissioner Comment There is no Commissioner note or condition.Criterion 4.4 While the SBGI has deployed assessment measures and has collected and analyzed data, the performance improvement measures (closing the loop) still need to be fully deployed. Some of the assessment measures still do not have a minimum of 3 data points, as required by ACBSP. Categories: Improvements Verified: This OFI was verified on site. Institution Comment Agreed. While many assessment tools do have the required 3 (or more) data points for a full data cycle and they have been appropriately analyzed and acted upon, a few of the other assessment measures do not. Those tools lacking enough data points are typically administered in classes that are only offered in every other year (or they have only been implemented within the past few years). However, as suggested within the OFI, we will continue to collect data from these tools as the course offerings allow, analyze the trends, and take any appropriate action steps for continuous improvement. Commissioner None/OFI A review of undergraduate and and graduate presentations of Table 4.1 data shows multiple data points trended over time with action plans. While this meets ACBSP requirement, SBGI is looking to expand the number of measurements where data will be collected and analyzed with at least data points. The Commission commends these additional efforts.Criterion 5.1 An opportunity for improvement exists concerning part-time faculty inclusion and development. The school schedules Faculty Retreats, Professional Development Days, and associated inclusion and development meetings through the academic year. As reported, a significant percentage of part-time faculty cannot attend and an executive summary or other codifying document is not provided. Providing a detailed summary or record of these events may increase school inclusion, advance interaction, and improve the quality of instruction. Categories: Approach Verified: This OFI was verified on site. Institution Comment Agreed. This OFI is an excellent suggestion, and we are already in the process of implementing it. We plan to regularly send the Minutes from our monthly SBGI Faculty meetings and our SBGI Advisory Council meetings to all of our part-time faculty members. We are also planning to take it a step further by periodically sending updates - including student job offers and awards, club activities, and faculty scholarship activity - to the part-time faculty so that greater inclusion and engagement might ensue. And, we will continue to solicit input and brainstorm with the part-time during our SBGI Advisory Council meetings and SBGI Faculty Development Days on how they could meaningfully feel a sense of community and belonging within SBGI and remain "in the loop". Commissioner Comment There is no Commissioner note or condition.Criterion 5.3.E. As indicated in the self-study report, the SBGI offers a BBA in Management with a concentration in hospitality management. However, there has not been a full- time faculty member employed with the credentials in this field for the last three years. Categories: Deployment Verified: This OFI was verified on site. Institution Comment Agreed. While we do have a fully-credentialed part-time faculty member in the Hospitality Management area, we continue to discuss with the university administration the importance of adding a full-time faculty line in this discipline. Recently, our Provost has requested that we make a formal proposal for the addition of the line in conjunction with the curricular changes (i.e., 4th year co-op program) that we have begun to implement for this program. We are hopeful that a line will be granted for the Fall 2021 academic year. Commissioner Comment There is no Commissioner note or condition.Criterion 5.4 While formal systems of faculty evaluation associated with teaching and learning were presented in various documents (e.g. Strategic Plan, Human Resource Plan and Faculty Advisory Reports), there was minimal evidence that these systems were being concretely measured and that actions are taken to improve learning outcomes (i.e. Closing-the-Loop). Increasingly, teaching and learning plans should evidence implementation, not simply planning stages. In addition, once implemented, actions taken to improve learning outcomes should be codified (i.e. Closing-the-Loop). Categories: Approach, Deployment Verified: This OFI was verified on site. Institution Comment As indicated in an earlier Institutional Response (i.e., Criterion 1.4), much of the evidence for discussions, analysis, and implemented action steps is briefly codified within the Minutes of the monthly SBGI Faculty Meetings, the SBGI Faculty Retreats, and the SBGI Advisory Council meetings (all of which were contained within the self-study Appendices and in hard copy form available in the resource room for the visitation team). Appendix B - SBGI Faculty Meetings Minutes 2014-15 Appendix B - SBGI Faculty Meetings Minutes 2015-16 Appendix B - SBGI Faculty Meetings Minutes 2016-17 Appendix B - SBGI Faculty Meetings Minutes 2017-18 Appendix B - SBGI Faculty Meetings Minutes 2018-19 Appendix C - SBGI Faculty Retreats Minutes 2017-19 Appendix D - SBGI Advisory Council Minutes 2015-19 While we may not have directly linked each corresponding Minutes to the above processes within the self-study, there is still a sizable amount within these documents to show that evidential support exists - and, more importantly, that a systematic process for measuring outcomes and seeking continuous improvement is being employed.
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