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Organizational Description ? GLU has opened an innovation lab and an open learning common space for its students and it can accommodate about 60 students at a time. The GLU I-Lab program not only provides learning space but also runs a series of lectures, workshops, competitions and seminars on innovation, entrepreneurship and social enterprises for all students, faculty and stakeholders including the local community. Organizational Challenges ? The business unit demonstrated during the site visit that it has a performance improvement process in place. The culture of continuous improvement is supported by their core values and beliefs of educating to empower, stakeholder feedback centric teaching learning process and entrepreneurship development cell. The process has been helpful to the program in improving its strategy process, planning for improvements in curriculum and facilities, and managing operations. Standard 1: Leadership ? The leadership of business unit is clearly the driving force behind the innovative improvements that is evident in the management program. The GLU is led by B. Otgonbat, President who has vast academic experience and corporate experience. GLU also has a Board of Trustees headed by B. Otgonbat alongside industry specialists and GLU representatives who are involved in strategic planning issues of GLU. The Dean of the business unit is a member of all these committees and works as a conduit for the flow of information between the leadership team and the business unit. Criterion 1.1 ? The business unit demonstrated in the Self Study and it was verified during the site visit that administrators and faculty review business school or program performance and capabilities to assess business school or program success and your business school’s or program’s ability to address its changing needs. Faculty have been involved significantly in the strategic planning process level both in the setting of objectives and ascertaining performance against the objectives. Standard 2: Strategic Planning ? The Strategic management model presented describes the processes deploying various resources into expectations based on feedback from stakeholders and then formulating the institutional and the business unit strategic planning activities with key measures outlined in the strategic plan. Delivery mechanisms used to execute the objectives and the measurement of actual outcomes assessed through various surveys are included in the strategic plan. Based on the outcome assessments, the strategic planning committee makes necessary changes and improvements and then communicates results to various stakeholders. Finally, various surveys are used to assess whether the business unit is meeting expectations and addressing changing needs of its stakeholders and the cycle repeats itself. Criterion 3.2 ? The business unit regularly and purposefully gets feedback from major stakeholders including alumni, employers, industry, and government. The business unit has an intentional process of discussing feedback to consider and implement changes accordingly. Criterion 3.5 ? The business unit is clear on the benefits students seek such as learning to speak English and relevant coursework, which is linked to their mission of preparing global citizens. Students actively seek GLU because of the opportunities they believe will be provided to them through the skills taught at the business unit and the network of institution partnerships and employers. Standard 5: Faculty and Staff Focus ? GLU and the business unit put emphasis on the importance of supporting and developing faculty which benefits its students. This was evident during discussions with faculty on site. Criterion 6.1.7 ? The business unit provides various stakeholders opportunities to provide feedback regarding the experiences they have throughout the program. Criterion 6.2.1 ? With relatively new facilities, the business unit is intentional in the way facilities throughout the building is utilized, making sure to provide spaces to support students in various ways. The Innovation Lab provides valuable space that students and alumni can use, while the library also has a significant space for books and study spaces.
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